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Business Advisory Services: Which One You Actually Need

Most articles on this subject list the categories of advisory work and leave you to guess which applies. That is the wrong way round, because nobody has a management consulting problem. They have a symptom, and the symptom usually names the wrong category.

Fractional advisory

A person at a window reading a document.

Start from the symptom

"Margin is falling and I am not sure why." The instinct is pricing. More often it is mix: the share of revenue coming from the work that earns least has grown quietly, because that work was easiest to sell. Look at profit by customer and by service line before touching the price list.

"We are profitable and there is never any cash." This is rarely an accounting problem. Growth consumes cash: you pay for the work before you are paid for it, and the faster you grow the wider that gap. That is working capital, and it is the single most common cause of a healthy business running out of money.

"Everyone is busy and nothing finishes." Not a strategy problem. Somebody has to own execution: sequencing, decisions, holding people to what they agreed. That is what a fractional COO is for, and it is a different purchase from advice.

"We have outgrown how we run." Processes built for eight people at thirty. Operational, and usually urgent before it feels urgent.

"I want to buy something, or sell, or raise." A transaction problem, and the one where preparation matters most, because the work that determines the price happens well before the deal does.

The five services are three

The standard list runs: management consulting, business consulting, financial advisory, strategic planning, technology consulting. In practice the first two are the same thing sold under two names, and strategic planning is part of both. What is actually on offer:

Strategic and operational advice. How the business competes, what it sells to whom, and how the work gets done. The category most people mean by "consulting".

Financial advice. Budgeting, forecasting, cash, pricing, risk, and the numbers behind a transaction.

Technology. Systems selection and implementation. A distinct discipline with its own specialists, which is why it sits apart from the other two.

Naming three instead of five is not simplification. It removes the impression that you have five separate decisions to make when you have one.

Advice or execution

Whichever category, there is a prior question: are you buying a recommendation or somebody to do it?

Advice ends with a document and accountability stays with you. Execution means somebody takes a seat and delivers. Most disappointment with advisory work comes from buying the first and expecting the second. If a perfect recommendation appeared tomorrow morning and nothing would happen, advice is not what you need. There is more on how to run that comparison.

How to tell whether it worked

Write the deliverable in one sentence before you start, in terms someone outside the business would understand. "A pricing structure we can put live in Q3" is a deliverable. "Strategic guidance" is not.

Then name the thing that will exist afterwards and does not exist now: a model, a process running, a hire made, a deal structured, a decision that had been stuck and is not. If neither side can write that sentence at the beginning, that is worth knowing at the beginning.

What FM Enterprises does, and what it does not

FM Enterprises works on three things: acquisitions, fractional C-suite advisory, and capital.

The advisory arm is the execution version rather than the advice version, coming in at leadership level to establish what has to change operationally, structurally or financially, and being accountable for it. That work often sits just before a business is ready to sell or to raise. There is more on how the fractional arrangement is structured.

It does not do technology implementation, and it is not a general management consultancy. If that is what the symptom points at, the right answer is a specialist, and saying so is more useful to you than a longer list of services.

If you are not certain which of these you are looking at, book a call.

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